Speaking to Customer Service Executives’ pain points

The Intelligent Customer Service campaign spoke to Customer Service Executives pain points and positioned Micorosoft Dynamics as the enterprise solution to align their capabilities with their customer needs. The campaign spans blog entries, infographics, social posts, paid banners, microsite landing page, and a series of five gated whitepapers.

See Customer Journey Map

Credits

Creative Director: Chris Elliott

Coprwriter: Heather Young

Art Director: Ryan Schmidt

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